“We all know as consumers that we want more, better, faster—for less money,” says Rick Champagne, AVP and Talent Advisor at Liberty Mutual Insurance. The question is: “How do we as an organization deliver those capabilities to our internal partners and then our external partners?” Well, this is one of several big questions Champagne takes up, with Sandra Loughlin, the Managing Principal of EPAM’s Learning Practice, in our latest edition of The Resonance Test. Together our dynamic duo hashes out the challenges in aligning skills with digital and tech strategy, creating a growth mindset in a big organization, and designing proper educational incentives. It’s an honest conversation about what it really takes to get people to learn. Says Loughlin: “We like to think, as adults, that we’re very different from little kids, but in some ways all of us like those gold stars.” We won’t promise a gold star if you listen… only that you’ll get smarter about educating your workforce.
Host: Kenji Ross
Editor: Kyp Pilalas
Producer: Ken Gordon
About the Author
Sandra LoughlinCHIEF LEARNING SCIENTISTDr. Sandra Loughlin is a learning scientist and organization change expert. As Head of the Learning Practice at EPAM Systems, Sandra is responsible for integrating EPAM’s many internal and external educational activities under one umbrella and ensuring that they reflect the latest advances from the learning sciences. Prior to her work at EPAM, Sandra held faculty appointments in colleges of business and education at the University of Maryland and advised several EdTech startups. She holds a PhD in educational psychology and learning analytics from the University of Maryland and a master’s in education from Harvard University.
Ken GordonChief Communications SpecialistKen makes EPAM Continuum’s work visible to the necessary people. He creates superlative content, works with colleagues to do the same, and employs social networks to share it widely.
A card-carrying humanist, Ken co-founded QuickMuse, the improvisational writing website, and JEDLAB, the Jewish education community. He has written for TheAtlantic.com, the New York Times, and many other pubs.
Ken has an English degree from the University of Massachusetts at Amherst and an MA in English from the State University of New York at Albany. He framed both diplomas long ago, but can’t seem to find them now—a fact he considers all-too-human.
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