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The Future. Made Real.™
Improving the in-airport customer experience
The latest
Blog
healthcare
The Medical Loss Ratio: When the ACA Turns Payors into Spenders
Six Areas in Which Insurance Companies Should Make Some Quality Investments. Now.
October 16, 2020
by
Jonathon Swersey
Blog
“Bolt-On” Social Experiences: A Quick Fix in 2021 and Considerations for the Future
The Virus is Starving Us, but Not for Food
November 3, 2020
by
Jonathan Lupo
Blog
travel and hospitality
What the In-Car Experience Can Learn from the Smartphone Experience
The First Post in Our Three-Part NXT Series on Automotive Trends
September 9, 2020
by
Richard Farkas, Louise Schenk
Blog
restaurants & retail
Five Customer-Loyalty Predictions for the Post-COVID-19 World
Rerspicacious Thoughts About Post-Pandemic Loyalty
November 12, 2020
Media
restaurants & retail
From Ghost Kitchens to Living Kitchens
A New Vision for Food Service’s Next Great Space
October 26, 2020
Blog
business model innovation
Tackling the Pivot
Five Questions to Ask When Pivoting During a Pandemic
September 25, 2020
by
Chris Michaud
Blog
innovation capability
What Companies Can Do When Their Collective Imagination Accidentally Blocks Innovation
Tips for Creating a Path to Corporate Innovation
September 16, 2020
by
Louise Schenk
Media
healthcare
Following the Fax: Using Data, Intelligently, to Fight This Pandemic—and the Next
Thinking About Helathcare Data in a Human-Centered Way
September 4, 2020
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