Experience Consultant (UX)
User Experience & Design
Experience Consultant (UX) Description
EPAM Continuum creates new to the world experiences by skillfully engaging the talents of more than 160 professionals with diverse, multi-disciplinary experiences, including architects, brand strategists, business strategists, economists, psychologists, electrical, mechanical and software engineers, and designers from areas such as graphic, industrial, interaction and digital design.
For more than thirty years, the company has partnered with clients to discover innovative ideas and realize them as powerful products, services and brand experiences.
Some of the world’s most well-respected brands and organizations rely on EPAM Continuum as their innovation partner, including American Express, BBVA, Bose, Herman Miller, Haier, Moen, Johnson & Johnson, Nestle, Penske, PepsiCo, Procter & Gamble, Reebok, Samsung and Staples.
We want to meet great people who are interested in working in a global firm where culture matters and curiosity is valued. We work collaboratively. We think globally. We’re passionate. We firmly believe that we can advance lives and bring businesses into the future. And we make it happen every day.
Who We Are Looking For:
Are you a passionate storyteller who wants to utilize your digital design skills to craft the next cutting-edge customer experience? Do you thrive in a fast-paced, client facing role?
Do the core values hungry, humble and smart describe you?
Join us as an Experience Consultant, within our EPAM Continuum’s Digital Design team. You will work with a multifaceted team and champion the user in innovative solutions to all phases of product development. You will be a trusted client partner who will leads the team in problem framing, to the development of roadmaps, and the delivery of impactful data-driven, design solutions.
What You’ll Do
Lead a project-based multi-disciplinary team of practitioners and subject matter experts to extract qualitative and quantitative insights and transform them into a holistic customer experience strategy
Build relationships and processes with clients that help accomplish the near-term business goals, as well as lay a foundation for continuous ideation and iteration
Excel at storytelling when facilitating meetings and presenting work
Assists with opportunity generation and business development by uncovering client needs and working with practice leaders on staffing recommendations, proposal support, and solution development
Make decisions by collaborating with other project leads, team members, and consultants in a transparent, inclusive environment
Apply research-driven methods to envision new, original and effective experiences beyond what is expected
Study trends in business and design to generate relevant thought leadership that applies to our industry challenges
Mentor and lead team members in experience design to apply human-centered design frameworks to the execution of projects
A minimum of 7+ years of industry experience and 5 years formulating and leading engagements that should include:
- Building client relationships
- Ability to listen, frame, and pitch solutions to prospective clients
- Facilitating workshops and presenting solutions
- Defining roadmaps and strategy and delivering digital products
- Working within Agile methodologies in cross-functional teams
- Well versed in human-centered Service design, User research and UX frameworks
- Working knowledge of current software and tools
- Leading and mentoring project teams
- Experience diving delivery processes on projects where design is tied to business roadmap milestones, and product development needs
- Experience in consulting with multinational brands across different industries and business design is highly preferred
Experience exchange with colleagues all around the world
Opportunities for self-realization
Friendly team and enjoyable working environment
Engineering, corporate and social events
Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
Free English classes
Online training course library, mentoring, career development and potential partial grant of certification
Unlimited access to LinkedIn learning solutions
Flexible working schedule
Compensation for sick leave and paid time off
Tech talks and hackathons
In addition, a strong portfolio that demonstrates strong judgment, problem-solving, and decisionmaking abilities. It should also showcase thought leadership and your ability to understand overall business objectives, processes, brand mission and values required of a consultancy assignment. A minimum of two projects is required
In addition to a formal CV, please include a thoughtful cover letter, as well as any related portfolio work in MS Word or Adobe PDF format