CAREERS

Could you be the next addition to our team? No matter what the time or location, you enjoy working with people with different perspectives to make new things happen every day.

We are designers, engineers, architects, human behaviorists, business strategists, digital prototypers, and many more. Our diverse talent of thinkers and creators uncover what matters and collectively design experiences that make a difference in people’s lives. We’d like to know — what’s your superpower?

International reach. Diverse teams. Extended networks. The depth and breadth of our teams allow us to tackle the most intimidating problems.
We are builders, thinkers, hackers, and creators that know how to transform ideas into reality.
Build. Test. Learn. We’re all about prototyping. Whether it’s a product, service, or experience, we iterate. Often.
We attract people with a crazy collection of skills and encourage staff to share their knowledge and experiences across disciplines.
Together, we uncover insights and make connections others don’t—between people and technology, insights and outcomes—to envision a better future.
We don’t always take ourselves seriously. But the work, that’s something else. Sense of humor and passion for excellence drive us to creative solutions.

International reach. Diverse teams. Extended networks. The depth and breadth of our teams allow us to tackle the most intimidating problems.

Experience Consultant (UX)

User Experience & Design

Shanghai, China

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Experience Consultant (UX) Description

Who We Are:
EPAM Continuum creates new to the world experiences by skillfully engaging the talents of more than 160 professionals with diverse, multi-disciplinary experiences, including architects, brand strategists, business strategists, economists, psychologists, electrical, mechanical and software engineers, and designers from areas such as graphic, industrial, interaction and digital design.

For more than thirty years, the company has partnered with clients to discover innovative ideas and realize them as powerful products, services and brand experiences.

Some of the world’s most well-respected brands and organizations rely on EPAM Continuum as their innovation partner, including American Express, BBVA, Bose, Herman Miller, Haier, Moen, Johnson & Johnson, Nestle, Penske, PepsiCo, Procter & Gamble, Reebok, Samsung and Staples.

We want to meet great people who are interested in working in a global firm where culture matters and curiosity is valued. We work collaboratively. We think globally. We’re passionate. We firmly believe that we can advance lives and bring businesses into the future. And we make it happen every day.

Who We Are Looking For:
Are you a passionate storyteller who wants to utilize your digital design skills to craft the next cutting-edge customer experience? Do you thrive in a fast-paced, client facing role?

Do the core values hungry, humble and smart describe you?

Join us as an Experience Consultant, within our EPAM Continuum’s Digital Design team. You will work with a multifaceted team and champion the user in innovative solutions to all phases of product development. You will be a trusted client partner who will leads the team in problem framing, to the development of roadmaps, and the delivery of impactful data-driven, design solutions.
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What You’ll Do

  • Lead a project-based multi-disciplinary team of practitioners and subject matter experts to extract qualitative and quantitative insights and transform them into a holistic customer experience strategy
  • Build relationships and processes with clients that help accomplish the near-term business goals, as well as lay a foundation for continuous ideation and iteration
  • Excel at storytelling when facilitating meetings and presenting work
  • Assists with opportunity generation and business development by uncovering client needs and working with practice leaders on staffing recommendations, proposal support, and solution development
  • Make decisions by collaborating with other project leads, team members, and consultants in a transparent, inclusive environment
  • Apply research-driven methods to envision new, original and effective experiences beyond what is expected
  • Study trends in business and design to generate relevant thought leadership that applies to our industry challenges
  • Mentor and lead team members in experience design to apply human-centered design frameworks to the execution of projects

Requirements

  • A minimum of 7+ years of industry experience and 5 years formulating and leading engagements that should include:
    • Building client relationships
    • Ability to listen, frame, and pitch solutions to prospective clients
    • Facilitating workshops and presenting solutions
    • Defining roadmaps and strategy and delivering digital products
    • Working within Agile methodologies in cross-functional teams
    • Well versed in human-centered Service design, User research and UX frameworks
    • Working knowledge of current software and tools
    • Leading and mentoring project teams
    • Experience diving delivery processes on projects where design is tied to business roadmap milestones, and product development needs
    • Experience in consulting with multinational brands across different industries and business design is highly preferred

We offer

  • Experience exchange with colleagues all around the world
  • International projects
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
  • Free English classes
  • Online training course library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Flexible working schedule
  • Compensation for sick leave and paid time off
  • Tech talks and hackathons
  • Referral bonuses

Additional

  • In addition, a strong portfolio that demonstrates strong judgment, problem-solving, and decisionmaking abilities. It should also showcase thought leadership and your ability to understand overall business objectives, processes, brand mission and values required of a consultancy assignment. A minimum of two projects is required
  • In addition to a formal CV, please include a thoughtful cover letter, as well as any related portfolio work in MS Word or Adobe PDF format
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Our Commitment

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. EPAM Continuum takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Equal Employment Opportunity is the Law:

EPAM Continuum supports equality and diversity. See the EEO is the Law poster

Accessibility for Applicants with Disabilities:

EPAM Continuum is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

  • EPAM Continuum Participates in E-Verify PDF
  • Right to Work Statement in English PDF
  • Equal Opportunity Policy for Protected Veterans and IWDs PDF
  • Pay Transparency Policy Statement PDF