Could you be the next addition to our team? No matter what the time or location, you enjoy working with people with different perspectives to make new things happen every day.

We are designers, engineers, architects, human behaviorists, business strategists, digital prototypers, and many more. Our diverse talent of thinkers and creators uncover what matters and collectively design experiences that make a difference in people’s lives. We’d like to know — what’s your superpower?

International reach. Diverse teams. Extended networks. The depth and breadth of our teams allow us to tackle the most intimidating problems.
We are builders, thinkers, hackers, and creators that know how to transform ideas into reality.
Build. Test. Learn. We’re all about prototyping. Whether it’s a product, service, or experience, we iterate. Often.
We attract people with a crazy collection of skills and encourage staff to share their knowledge and experiences across disciplines.
Together, we uncover insights and make connections others don’t—between people and technology, insights and outcomes—to envision a better future.
We don’t always take ourselves seriously. But the work, that’s something else. Sense of humor and passion for excellence drive us to creative solutions.

International reach. Diverse teams. Extended networks. The depth and breadth of our teams allow us to tackle the most intimidating problems.

Account Manager/Principal

Client Engagement and Business Development

Shanghai, China


Account Manager/Principal Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


EPAM Continuum partners with the world’s leading companies to imagine, design and engineer customer experiences that transform businesses. We have a team of exceptionally talented people who are Humble, Hungry and Smart, and strive to create value for our customers. With rapid growth across all sectors, we are recruiting a new Account Manager to oversee the management of key client relationships in China.

You will be accountable for the overall growth, profitability and client satisfaction within your portfolio and partner with our consulting and delivery management function to ensure the ongoing services are delivered to spec, time, budget and quality.

What You’ll Do

  • Own the account portfolio like a CEO responsible for the relationship, revenue, and P&L
  • Own the account plan and long-term strategy, forming a deep understanding of our clients and the overall market
  • Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
  • Drive sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals
  • Support innovation and business transformation focused conversations and initiatives at strategic level
  • Develop and manage the strategy to meet our mutual expectations and relationship
  • Manage the account and delivery team performance
  • Look for innovative solutions to continually provide value by solving business problems/processes that leverage human centered methodologies and technology to provide better user experiences market differentiation, efficiency improvements, and more for our clients
  • Identify and manage engagement risks and flag major issues early
  • Identify new growth opportunities within portfolio accounts, with a focus on conversion from innovation or strategy work into design & digital product/platform opportunities
  • Partner with Account Managers and SMEs who are more engineering & delivery-focused to expand accounts into long-term, $3M+ accounts over time
  • Drive and coordinate preparation of client proposals, statements of work and contracts
  • Manage account performance and forecast reporting
  • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets


  • 3-4 years of experience in managing account or portfolio of accounts
  • Strong market knowledge and preferred experience in managing accounts within at least 2-3 of the following spaces:
    • Innovation & CX Strategy
    • Experience Design
    • Digital Products
    • Digital Platforms (eCommerce, Digital Marketing, CMS, Customer Data Platforms)
    • Technology/Data Consulting
  • Ability to engage and consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real help to the team
  • Strong problem solving and creative thinking abilities
  • Experience in managing and monitoring performance metrics across various accounts or portfolio of accounts
  • Maintain accurate revenue forecasts in EPAM CRM; attend pipeline calls, highlight opportunities and engage others to increase conversion potential
  • Experience of negotiating commercial agreements
  • Excellent communication, presentation, organizational, and planning skills are necessary
  • Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
  • Strong interpersonal and communication skills
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
  • Minimum of a bachelor’s degree, MBA or equivalent business experience preferred

We offer

  • Experience exchange with colleagues all around the world
  • International projects
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
  • Free English classes
  • Online training course library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Flexible working schedule
  • Compensation for sick leave and paid time off
  • Tech talks and hackathons
  • Referral bonuses
Back to Current Openings

Our Commitment

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. EPAM Continuum takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Equal Employment Opportunity is the Law:

EPAM Continuum supports equality and diversity. See the EEO is the Law poster

Accessibility for Applicants with Disabilities:

EPAM Continuum is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

  • EPAM Continuum Participates in E-Verify PDF
  • Right to Work Statement in English PDF
  • Equal Opportunity Policy for Protected Veterans and IWDs PDF
  • Pay Transparency Policy Statement PDF