In the future, retail will be personalized. It’s clear that shopping is becoming a more and more tailored experience—and as things progress, companies possessing the best tools, the quickest, most accurate, and most useful ones, will win. In “The Future of Retail (Part 1),” EPAM’s Kathy Kirk spells out four ways in which AI can craft a bespoke retail experience. Don’t wait for the future to take you by surprise: read this right now.
filed in: retail and hospitality, artificial intelligence, customer experience