The pandemic has illustrated—in vivid color—the challenges of the payor-provider relationship. This new EPAM blog post responds by painting a picture of how intelligent automation (IA) can help by reducing administrative costs, reconfiguring BPO services, relieving the financial burden of payors and providers, and addressing COVID-triggered delays in tech investment. Says the post: “It’s the right time for everyone in the healthcare ecosystem, especially payors, to lean on technology to automate the handoffs between them to not only make their lives easier but ultimately improve the patient experience as well.”
filed in: healthcare, artificial intelligence
