customer experience

Isis Closing Poses Question – Can Maternity Support Make Money?

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January 20, 2014
by Kord Brashear

The biggest news in Massachusetts maternity and new-parent circles this week was the abrupt closing of the Isis Parenting chain. Here, Kord Brashear, a consultant on innovation in retail, shares his perspective on what went wrong.

Read the full article in the WBUR blog

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