customer experience

Can ‘User Experience’ Experts Become ‘Customer Experience’ Experts?

Read in Entrepreneur

April 8, 2015
by Toby Bottorf

At Continuum, we see a number of traditional UX consultancies positioning their work to incorporate CX. But is this just a renaming, or the evolution of UX, or is there more to this transition? Read more from Principal Toby Bottorf in Entrepreneur.

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