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Before We Totally Panic About AI, Let's Talk About Values

How Playing “Pretend” Makes Service Design Real

Why Great Service Design Demands More than a Journey Map

Education Beyond Knowledge Acquisition: A Conversation About Olin College

Bridging the Intellectual Divide

Robots for People: A Humanist Reframing of Automated Labor

“I Feel Like Any One Data Set Could Be Used for the Powers of Good or Evil”

Terror, Sleep, and Convenience: An Engineer/Dad's Notes on Connected Baby Products

Testing, Testing

Is Remote Patient Monitoring Ready for Prime Time?

“I Like to Think of Us as the Nexus of Medicine and Theatre”

Is Voice Always the Best Choice?

Three Major Shifts Impacting the Future of IoT

A Conversation with Karen DeSalvo

Learning After Launch

Design and Agile: From Idea to Pilot in Three Phases

Designing for the Whole (Robotic) Surgeon

“My Job Is to Break Healthcare”

Designing for the Alpha Daughter

"That's My Macro Goal: to Shift the Portfolio to Better Stuff"

Responsible Prototyping: A Continuum Conversation

There's a Reason Why You Have Coverage and Your Buddy Doesn't

The Sacred Cow of Cash

26 Arguments about Innovation

Recoveries > Mistakes

Ten Organs on a Chip. Three Stories About the Future of Medicine.

Moneyball in the Office Space: How Humanyze Uses Analytics to Help Organizations Make More Informed People Decisions

"We Are Not a Group of People Playing with Toys and Foosball. We Are Actually Extremely Business-Case Focused."

A Breast Pump as "Elegant as an iPhone" and as "Quiet as a Prius": Speaking about Breast Pump Innovation, Family Leave, and the Color "Greyge"

This Time, It's Personal

The Case for Humility: Partnership in a Changing Healthcare Landscape

"We Can No Longer Rely on a System that Has a Small Brain and Many, Many Hands. We Need the Brain to Be Present in Every Cell of the Organization."

#Trending: Four Approaches Continuum Takes Toward Trends

Design and Agile: How to Integrate Better Outcomes and Faster Production

The Zen of Innovation Capability