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Could you be the next addition to our team? No matter what the time or location, you enjoy working with people with different perspectives to make new things happen every day.

We are designers, engineers, architects, human behaviorists, business strategists, digital prototypers, and many more. Our diverse talent of thinkers and creators uncover what matters and collectively design experiences that make a difference in people’s lives. We’d like to know — what’s your superpower?

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Build. Test. Learn. We’re all about prototyping. Whether it’s a product, service, or experience, we iterate. Often.
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Together, we uncover insights and make connections others don’t—between people and technology, insights and outcomes—to envision a better future.
We don’t always take ourselves seriously. But the work, that’s something else. Sense of humor and passion for excellence drive us to creative solutions.

International reach. Diverse teams. Extended networks. The depth and breadth of our teams allow us to tackle the most intimidating problems.

Senior/Lead Human Factors Researcher

Product Design and Engineering

Boston, MA, USA

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Senior/Lead Human Factors Researcher Description

At EPAM Continuum, our HF team seeks to understand and communicate the human needs, behaviors, motivations, and physical and cognitive factors that impact the user-centered design and development of innovative physical and digital products. Within our medical and life sciences portfolio, the products that we develop range from next-generation surgical tools to laboratory and point of care diagnostics to drug delivery devices and digital health products.

EPAM Continuum integrates business, design, and technology consulting to focus on accelerating breakthrough ideas into meaningful impact for patients, providers, consumers, and ultimately our clients. Driving transformation in today’s world requires a uniquely constructed network of connected teams, working across silos, to help tackle our client’s biggest challenges. This is core to our DNA.

We want to meet great people who are interested in working in a global firm where culture matters and curiosity is valued. We work collaboratively. We think globally. We’re passionate. We firmly believe that we can advance lives and bring businesses into the future. And we make it happen every day.

We are looking for an experienced and enthusiastic Human Factors (HF) professional with 3-5 years of practical experience contributing to human factors activities in the development of regulated physical and digital medical devices and technology. Preference for those with experience working throughout all phases of the design and development process and with multi-disciplinary engineering/design teams

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What You’ll Do

  • Work with our Human Factors team to apply fundamentals of human factors/usability engineering to regulated medical devices and consumer products, both physical and digital
  • Design, conduct, analyze, and report results of various types of human factors studies, including formative and summative validation studies, as guided by regulatory requirements in the US (and abroad)
  • Evaluate user interactions in terms of usability and safety by identifying and assessing relevant factors like physical, cognitive, environmental, and cultural characteristics
  • Collaborate with multidisciplinary teams to develop and apply human factors techniques in fast paced environments as well as in long-term development schedules, adjusting the approach to fit the scope of each project
  • Interact with sales teams and clients to support prospective client meetings, prepare sales materials, and champion the user-centered research and design approach
  • Aid proposal efforts by helping to plan and schedule the human factors activities that will best support the project goals
  • Apply your understanding of the human factors regulatory landscape to projects and teams of all types - and dig deeper when needed

Requirements

  • 3-5 years of practical experience contributing to human factors activities in the development of regulated physical and digital medical devices and technology
  • Willingness to travel domestically and internationally up to 30% time
  • Experience in HF planning for regulated medical products
  • Strong qualitative study moderation skills (including root cause probing)
  • Flexibility to fit the HF approach to project goals and scope in a fast-paced environment to allow for the best results within the constraints
  • Ability to develop and execute sound research methodology, including formative and summative protocol development, and experience of leading preliminary human factors analyses such as task analyses and risk assessments
  • Ability to collaborate in the development of appropriate stimuli for user studies
  • Secondary research skills including literature review, competitive analysis, and claims analysis
  • Strong understanding of medical regulatory HF requirements and practices
  • Manage outside vendors for participant recruiting, research facilities, and related research services
  • Data collection and analysis including report writing, documenting analysis methods, and results
  • Ability to translate results into actionable design requirements
  • Excellent verbal and written communication skills
  • Exceptional candidates will also have demonstrated experience in some of the areas below:
    • Experience applying human factors and usability in a multi-disciplinary engineering and design environment
    • Degree in Human Factors or equivalent discipline area, advanced degree preferred
    • Working knowledge of human factors/usability engineering standards, for example IEC 62366, ANSI HE75, ISO 14971, EU MDR, IVDR, and FDA guidance
    • Experience working within a product-development consulting environment, medical device, or pharmaceutical company
    • Experience across a breadth of products and systems (medical, consumer, industrial)
    • Experience evaluating and developing digital and information design
    • Experience evaluating physical ergonomics
    • Experience supporting business development activities
    • Experience designing and executing quantitative/mixed method research

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Additional

  • A COVID-19 vaccination may be necessary and when applicable, specific details will be discussed during the interview process which may include providing proof of vaccination. For candidates with exceptional circumstances that prevent them from getting the COVID-19 vaccine, we will offer alternative reasonable accommodation, where possible, which should be coordinated by your recruiter and discussed directly with an HR Representative

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
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Equal Opportunity Employer:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. EPAM Continuum takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

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EPAM Continuum supports equality and diversity. See the EEO is the Law poster

Accessibility for Applicants with Disabilities:

EPAM Continuum is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

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