Retail banking is going mobile—a recent study said that 46% of customers were using digital exclusively—and banks, in order to meet this demand, have been keen to adopt Agile development and rapid prototyping. In a new blog post, “With Great Expectations Come Great Opportunity: An Agile Approach to Mobile Retail Banking,” EPAM’s Mike Jessick contextualizes the situation. “Using Agile design and development principles to introduce new customer experiences can help you seize a huge opportunity to release and refine new services to your customers quickly to keep pace with trends and expectations,” he writes.
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