Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal.
Redesigning Everybody’s Backyard
The Customer Is Not (Not!) Always Right
Dig Slack's New Threads
According to Fast Company, Slack faced a serious design challnenge when introducing threaded discussions into their community.
Rebuilding by Design? Sounds Good to Us!
The Guardian reports on a contest that aims to respond to disaster with design!