Should the Health System Treat Patients as Customers?

healthcare

Should the Health System Treat Patients as Customers?

September 30, 2015
by Dustin BoutetKate Dudgeon

It’s no question that the U.S. health system is under pressure to change in response to consumer demands from experiences outside of healthcare. But should we consider patients “customers?”

Patients Or Customers Infographic PDF

filed in: healthcare, infographic

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