The trick with prospective financial services customers is getting them to sign up, and stay with, your organization. How to create effective digital conversions? By designing a quick, frictionless onboarding process. Download this EPAM whitepaper, “Rethinking the Customer Onboarding Process in Financial Services” by Ferenc Tarkanyi, and you’ll learn how to engineer the pain out of digital onboarding. Map out the ideal customer journey first… so you don’t get tripped up in your development work.
filed in: financial services, customer experience, digital design
