customer experience

Five Keys to Delivering a Personalized Viewing Experience

The Essential Elements of Customized Streaming

September 20, 2019

We all want to stream our own way. Which is why media and entertainment companies are going to need to focus on personalization in the upcoming years. To succeed here, five things are necessary: giving viewers personalization tools; getting a better understanding of their data; creating dialogue with viewers; engaging in community building; and looking for ways to add value. This informative EPAM whitepaper goes deep into each of these areas. Download, read, and learn!

Photo by Tyler Franta on Unsplash

filed in: customer experience, complex systems, video