Payments: they aren’t what they used to be—even when people go on vacation. EPAM wanted to know exactly what is happening in this space, and how newfangled payments are affecting hotels and online travel agencies, so they looked at 23 hospitality providers across 17 countries and produced quite an informative whitepaper. Read “Delivering an Omnichannel Consumer Payments Experience in the Hotel Industry” and you’ll learn how contemporary hospitality demands a guest-centered approach, the difficulties of credit-card only hospitality, the future of payments for the industry, and all about building and enhancing an omnichannel payments capability.
filed in: retail and hospitality, digital design
