Sunandini Chopra spends her days working for IBM Watson Health (genomics and oncology). Her free time, however, belongs to AI for the Rest of Us, “a platform that facilitates discussion, problem identification and problem solving to create a positive impact on public health by leveraging machine learning and artificial intelligence.” Platform? It’s a community. A discussion group. A gaggle of brainy AI brainstormers. We know because we hosted one of their events, at which Toby Bottorf, VP of Service & Experience Design, gave a sterling talk on AI and human augmentation in healthcare. Chopra visited The Resonance Test to report to Bottorf on chatbots, the power of Alexa (“Linked with your phone, with your television, with the speaker in your house, it can take you through the whole route of a digital visual experience, a texting experience, and an audio experience,”) the predictive similarities between meteorology and healthcare, the direction healthcare is heading (“There’re two futures: one that’s the future for cutting-edge technology and one the future for all the other people in the world to get access to basic care,”) and the adorable nature of RD-D2. Beep Boop.
Host: Jen Ashman
Editor: Kyp Pilalas
Producer: Ken Gordon
About the Author
Toby BottorfVP, Service and Experience DesignToby joined Continuum to establish a digital design capability, and is now a VP in service design, leading teams to design solutions for complex human and technical systems. His work builds on a career in UX and interface design.
Recent work includes Audi on demand, a premium mobility service; the design of a client communications tool for a financial services company; and the strategy and experience design of a digital coaching platform for a leading American health insurer.
Toby holds a master’s degree in communications design from the Institute of Design (IIT) and a BA in art from Yale University.
Ken GordonChief Communications SpecialistKen makes EPAM Continuum’s work visible to the necessary people. He creates superlative content, works with colleagues to do the same, and employs social networks to share it widely.
A card-carrying humanist, Ken co-founded QuickMuse, the improvisational writing website, and JEDLAB, the Jewish education community. He has written for TheAtlantic.com, the New York Times, and many other pubs.
Ken has an English degree from the University of Massachusetts at Amherst and an MA in English from the State University of New York at Albany. He framed both diplomas long ago, but can’t seem to find them now—a fact he considers all-too-human.
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