The health care industry, Yamaguchi says, has a reputation for being clinical, but “health care is actually very emotional, and certainly what’s going on in these hospital spaces is very emotional,” Yamaguchi tells Fast Company. “The design needs to take that into account more carefully.”
About the Author
Yuhgo YamaguchiPrincipalYuhgo is designing a more human-centered, connected future for healthcare. At Continuum, he manages client engagements and expands the firm’s healthcare service offerings, designing innovative experiences for people throughout the care ecosystem.
Yuhgo worked previously at Philips Healthcare, where he worked with cross-disciplinary teams to develop wearable devices for seniors and children. He also managed user research for medical device design programs at Insight Product Development. With a background in finance and healthcare, he is constantly thinking about the intersection of care and its financial impact on people.
Yuhgo has a BA in economics from Colby College.
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