Media Tech Summit: Turning Data Into Action

Date: September 9, 2015


Journey Mapping Workshop

Speaker: Chris Michaud, VP, Global Client Engagement; Anthony Pannozzo, SVP, Customer Experience & Service Design

  • Michaud Chris
    Chris Michaud
    VP, Global Client Engagement

    Chris works with Continuum’s clients to devise a plan for how human-centered design and innovation can help them succeed. Bringing a keen understanding of the challenges businesses face, he’s focused on bridging the innovation gap between business strategy and stunning design execution.
    With more than 10 years at Continuum, Chris has collaborated with industry-leading clients including American Express, Covidien, Intercontential, Ford, L.L. Bean, Nestle, P&G, Samsung, and Unilever.
    Prior to joining Continuum, Chris worked at GE, where he successfully completed the company’s Technical Leadership Program. Chris holds a degree with high disinction in chemical engineering from Worcester Polytechnic Institute.

  • Anthony Pannozzo